The Covid-19 pandemic is currently raging through the country and it is of utmost importance to not only mask up and follow the requisite guidelines to avoid the infection. It is equally important to have a health insurance plan that covers you and your family against any unforeseen medical expenses. Majority of insurance players in India are extending cover for Covid-19 related hospitalization or homecare as prescribed by the treating doctor. There are also Corona-specific health insurance covers available in India that includes both hospitalization and home care as prescribed by the doctor.
At Moneymonc we have put together details of the support being provided by majority of health insurance providers to their customers for Covid-19 related claims. This is a consolidated list where you will find:
- The Customer Care/Covid-19 helpline number and email id for respective insurance company
- Links to the Covid-19/Claim assistance page – there you will find the process of filing the claim and a list of FAQs that will guide you about how to file the claim.
- Any additional information on Covid-19
Every Insurance company has also listed an indicative rate chart for treatments in hospital as proposed by the GI Council. Insurance companies today have chat bots on their web pages and mobile apps for quick assistance and faster redressal of any grievances. You may want to download your insurer’s mobile app as it may come handy in case of a claim.
| Insurance Company | Covid Support Details | Link to the page | ||
| New India Assurance | Toll Free No – 1800-209-1415 Tech.support@newindia.co.in They have also listed the contact details of the emergency SPOC from the TPA who can assist with Covid-19 claims | https://www.newindia.co.in/portal/ | ||
| ICICI Lombard | COVID-19 Helpline – 04066274205 They have a list of Covid-19 testing centers and hospitals and you can find one closest to you. They are also facilitating second opinions with Physicians for their policy holders. Paying for the emergency ambulance expenses. Free Tele-consultation for other health concerns | https://www.icicilombard.com/blog/home-insurance/hoi/covid-19-here-s-what-we-re-doing-to-help-you-fight-the-disease | ||
| Bajaj Allianz GIC | Bajaj Allianz Health Insurance customers can simply call on 1800 209 5858 or write in to them at bagichelp@bajajallianz.co.in Or you can use their health insurance claim portal to file the claim. |
https://www.bajajallianz.com/ https://www.bajajallianz.com/ |
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| Star Health Insurance | Toll Free Number 1800 425 2255 / 1800 102 4477 They have a detailed Covid-19 claims FAQ to help understand the claims process as well as contact details of Claim Helpdesks across India. | https://www.starhealth.in/sites/default/files/COVID-19-faqs-new.pdf (COVID-19 FAQs) https://www.starhealth.in/claims#2 ( Claims Helpdesk) | ||
| United India Insurance | Toll Free Helpline No. 1800 425 33333 customercare@uiic.co.in | https://uiic.co.in/en/uiiccontactus (TPA Contact List) https://www.uiic.in/CustomerAppLive/home.html (Online Claim Intimation) | ||
| Oriental Insurance | Toll Free Helpline No. 1800-118-485 or 011 -33208485 csd@orientalinsurance.co.in | https://orientalinsurance.org.in/sign-in?p_p_id=58&p_p_lifecycle=0&_58_redirect=%2Fweb%2Fguest%2Fclaim-registration%3FisSelected%3Dbuy%26isRefresh%3Dtrue (Claim Intimation) | ||
| National Insurance | A dedicated helpline number for Covid-19 Claims – 1800 3450 330 customer.support@nic.co.in They have listed down their TPA’s along with the contact details of the SPOC | https://nationalinsurance.nic.co.in/sites/default/files/TPA%20List.pdf | ||
| HDFC Ergo | They have a dedicated contact number for Covid-19 specific support – +91 7208092832 along with FAQs for Covid-19 related assistance. Care@hdfcergo.com | https://www.hdfcergo.com/health-insurance/covid-19-assistance | ||
| Go Digit | They have a dedicated contact number and email id for customers and agents/intermediaries Customers 1800-258-4242 covidclaims@godigit.com For Agents/Intermediaries 1800-103-4448 covidclaims@godigit.com Along with this they have a detailed claims FAQ | https://www.godigit.com/covid-19-assistance | ||
| Max Bupa | Toll Free Number for Claims 1860-500-8888 or 011 4609 6100 | https://transaction.maxbupa.com/customer-care/health-services/health-claim.aspx | ||
| Iffco-Tokio | Covid Helpline Number – 1800 -103-5499 SMS CLAIM to 56161 support@iffcotokio.co.in They have FAQs for Covid-19 related assistance that also gives you a list of Covid-19 test centers and hospitals. | https://www.iffcotokio.co.in/corona-customer-communication | ||
| TATA- AIG | Toll Free Number – 1800-266-7780 customersupport@tataaig.com. Dedicated number for Senior Citizen – 1800 -229 -966 | https://www.tataaig.com/covid-19-assistance | ||
| Future Generali | Toll Free Number for Claims 1800-103-8889 1800 -209- 1016 fgcare@futuregenerali.in | https://general.futuregenerali.in/ | ||
| Liberty General Insurance | Toll Free Number 1800- 102- 7477 alternatively you can call on 8657421821 claims@vipulmedcorp.com They have a detailed FAQ on Covid-19 related claim assistance | https://www.libertyinsurance.in/products/claims/health-claims | ||
| Cholamandalam MS General Insurance | Toll Free Number 1800-208-5544 customercare@cholams.murugappa.com | https://www.cholainsurance.com/claims/health-claims-process | ||
| SBI General Insurance | Toll Free Number 1800 102 1111 SMS CLAIM – 561612 Customer.care@sbigeneral.in | https://www.sbigeneral.in/portal/claim/claims-intimation | ||
| Royal Sundaram | Toll Free Number 1860-258-0000 1860-425-0000 The Health Insurance page has the FAQs and procedure for health claims and contact details of the TPAs. They also have a list of popular hospitals for cashless treatments. | https://www.royalsundaram.in/health-insurance#faqsectionid https://www.royalsundaram.in/covid-19 | ||
| CARE Health Insurannce | Toll Free Number 1800-102-4488 customerfirst@careinsurance.com | https://www.careinsurance.com/blog/health-insurance-articles/will-my-health-insurance-policy-cover-coronavirus | ||
| Reliance General Insurance | Contact Number for Health Claims – +91 22 48903009 | https://rgiclservices.reliancegeneral.co.in/covidintimation (Covid -19 Claim intimation link) https://www.reliancegeneral.co.in/Insurance/Claims/Claim-Page-Health.aspx (Health Claim Procedure & FAQs) https://www.reliancegeneral.co.in/Downloads/RELIANCE%20COVID-19%20PROTECTION%20INSURANCE-CLAIM%20FORM.pdf (Covid-19 claim form) | ||
| Universal Sompo | Toll Free Customer Care No 1800-22-4030/1800-200-4030 Health Helpline – 1800-200-5142 | https://www.universalsompo.com/Claims | ||
| Acko General Insurance | Toll Free Customer Care No- 1800-102-1213 | https://www.acko.com/wp-content/uploads/2020/04/faq-covid-19.pdf | ||
| Kotak General Insurance | Toll Free Number – 1800-266-4545 care@kotak.com | https://www.kotakgeneralinsurance.com/docs/default-source/covid-19-doc/covid-faqs.pdf?sfvrsn=3de1c9ab_2 | ||
| Magma HDI General Insurance | Toll Free Number – 1800-266-3202 customercare@magma-hdi.co.in | https://www.magmahdi.com/covid-19 | ||
| Raheja QBE General Insurance | Toll Free Number – 1800-102-7723 customercare@rahejaqbe.com | https://www.rahejaqbe.com/covid-19 | ||
| Cigna TTK Health Insurance | Toll Free Number – 1800- 102-4462 Callers Outside India – +91 22 4985 4100 Customercare@manipalcigna.com | https://www.manipalcigna.com/coronavirus-covid-19 | ||
| Navi General Insurance | Toll-Free 1800 123 0004 insurance.help@navi.com | https://www.naviinsurance.com/service/ | ||
| Edelwiss General Insurance | Toll Free Number – 1800-12000 Paid Landline – 02242312000 | https://www.edelweissinsurance.com/blogs | ||
| Aditya Birla Health Insurance | Toll Free Customer Care No-1800-270-7000 Whatsapp number for Covid Claims +91 8828800035 care.healthinsurance@adityabirlacapital.com | https://www.adityabirlacapital.com/healthinsurance/#!/m-covid19 |
